The Governor's office has approved the release of TANF funds to assist
low-income consumers with their heating bills this winter. Eligibility for HEAP
and E-HEAP have been increased to 175% of the poverty guidelines. Also,
consumers are no longer required to sign-up for the PIPP progam. These changes
allow consumers on fixed incomes and the working poor to be eligible for the
first time for utility bill assistance.
Frequently Asked Questions - Provided by the Ohio Department of Development,
Office of Community Services
HOME ENERGY ASSISTANCE PROGRAM
A federally funded program designed to help eligible
Ohioans meet the rising cost of home heating this winter.
A household whose total income is at or below 175% of the 2005 - 2006
federal poverty guidelines may be eligible.
Guidelines are listed below:
........................................up to $17,150.50
2 persons ......................................up to $23,100.50
3 persons ......................................up to $29,050.50
4 persons ......................................up to $35,000.50
5 persons ......................................up to $40,950.50
6 persons ......................................up to $46,900.50
7 persons ......................................up to $52,850.50
8 persons ......................................up to $58,800.50
For households with more than
eight members, add $5,950 for each individual member.
TANF Household Requirements for HEAP
In order to be eligible for TANF-funded HEAP benefit, the
household must contain:
a minor child* living with a parent, legal guardian, legal
custodian, or specified relative**; or
a pregnant woman; or
a non-custodial parent of a minor child, i.e. the parent
lives in the household requesting assistance, but the child lives
(NOTE: Foster children DO
NOT fulfill the above requirement.)
may not be used for benefits or an individual who is not a citizen of the
United Stated or a qualified alien.
- The joint ODOR/ODJFS appeals process must be posted and
means either of the following
individual who has not attained age eighteen (18): or,
individual who has not attained age nineteen (19) AND is a full-time
student in a secondary school (high school) or enrolled in a high school
level of vocational or technical training.
means the following individuals who are 18 or older:
The following individuals related by blood or adoption:
Guide 2005 - 2006 pdf.
What is the difference between LIHEAP and
NONE! There is only one program funded by
two pots of money allowing Office of Community Services to make energy
assistance benefits available to more low-income Ohioans.
Does an intake worker have to set the client up on a
Payment Plan (i.e. 1/3, 1/6, or Budget) with the Utility if their income
is between 150% and 175% of poverty?
The Client must sign up for a payment plan if their
account balance exceeds $175. Due to the high caseloads at the agencies,
the worker can have applicants who exceed 150% of poverty make the
payment plan arrangements. The applicant must sign the Payment Plan
Acknowledgement Form confirming that the arrangements will be made.
However if time permits, please also assist these applicants to make
payment plan arrangements.
if my software vendor doesn't make the necessary changes?
You will have to fax the TANF/HEAP
certification form for every TANF-eligible applicant who applies for the
program. You will have to Fax the form to Benita Davis at 614-387-2720.
You can also create a spreadsheet and email the information to Benita
You also have the option of changing software vendors, please contact
your field representative if you have questions or would like to change
we have to fill out the TANF/HEAP Certification form?
To determine whether the client is TANF eligible so the Office of
Community Services knows which pot of money to take the clients benefit
from. It is our job to reach as many eligible applicants as possible, so
we must document all TANF clients.
What does it mean by a non-custodial
The parent lives in the household
requesting assistance, but the child lives elsewhere.
What do you do with the TANF/HEAP Certification form after the client
You will keep the TANF/HEAP Certification form with the client file.
Your field representative will look for this form on their next
Can we work overtime to see the high
volume of applicants?
Yes, you may work overtime as long as
your By-Laws, union contracts, and agency procedures allow you to do so.
Does the increase in Bulk Fuel
Benefit amount also apply to Coal/Wood?
No, Coal/Wood will remain $250.
Coal/Wood applicants will receive a weighted Regular HEAP benefit to
insure the applicant can get an ample supply of Coal or Wood.
Can we purchase more equiptment and
space to handle the high volume of clients we will be seeing this
Yes, you may submit a budget amendment
for any operating costs; it is up to you to determine what you need for
the upcoming season. Please make sure you mark you budget justification
If an applicant has TANF income do we
still have to fill out the TANF Certification Form?
No, you don’t, because TANF income
qualifies the applicant as TANF eligible.
If an applicant is below 150% of
poverty can they qualify for TANF?
YES! All applicants under 175% of
poverty can qualify as TANF eligible and all applicants under 175% of
poverty must be assessed for TANF eligibility.
Since bulk fuels have been increased
to $450 can we still split the payment with the electric company?
YES! The bulk fuel payment can be split
to keep both services on.
If an applicant is approved for HEAP
and is TANF eligible can they still get a PRC benefit?
YES! The client may still get a PRC
benefit as long as they qualify for PRC.
If the customer goes on the 1/3
paymnet plan, can they later switch to the 1/6 plan?
Yes, The 1/3 plan is offered only
during winter heating season, November 1 through April 15th. On the 1/3
plan the customer pays only 1/3 of the balance. This is helpful in
dealing with the high utility bills in the dead of winter. On the 1/6
plan the customer pays the current bill plus 1/6 of the outstanding
balance. This payment plan is most helpful after the high usage months.
The 1/6 plan enables the customer to clear their outstanding balance
once utility bills start coming down due to decreased consumption.
Does receiving Food Stamps
automatically make you TANF eligible?
No! A household that does NOT
have children under 18, a pregnant household member, or a non-custodial
parent can get food stamps. However, the household would not be
considered TANF eligible.
If the customer is under sanctions
for TANF, are they still eligible for TANF/HEAP?
YES, as long as they are still eligible
for TANF/HEAP per the guidelines.